Hi! Thanks for visiting! This page has a little more information about me and this site.
I’ve been working in technology for over 20 years now, and I have learned a few things along the way. I started working hands-on with technology in the ’90s and have moved into different manager positions over the years. Since April of 2022, I’ve been the Chief Technology Officer at Moon Valley Nurseries. Before that, I was the Vice President of Information Technology for Goodwill of Central and Northern Arizona. I’m not going to go over my whole resume since you can check out my LinkedIn if you want to know about all of my work history.
I wanted to start this blog to share my experiences with leadership, technology, and other stuff. I’ve found that moving into a new position rarely comes with a set of instructions on how to do the job or how to lead people. I’ve been fortunate to have some great coaches as a part of my career and other experienced managers that have taught me what I know today. I wanted to put some of what I’ve learned in one place so that other people could maybe get some ideas about what to do if they are at a loss for direction. I know that I’ve felt lost at times and wrote about that in the first blog post on this site.
I’m also really passionate about technology and how it has the power to enable people to do more. I plan on sharing information about technology that I use that helps me in daily life at work and home.
Finally, I’ll talk about other stuff as well. Anything else that doesn’t fit into the first two categories. Since I’m new to this whole blogging thing, I wanted to create some site identity but also not limit myself at the same time. “Other stuff” seemed to cover it.
Thanks for stopping by. Feel free to reach out to me if you have any questions, comments, or suggestions.
Connect with me on LinkedIn:
Here’s some articles I wrote for The National CIO Review:
Selecting the Right ERP for Your Organization – The National CIO Review
Before moving forward with selecting the ERP that will be right for your organization, be sure that you are ready. In my last article, I discussed the prerequisites for a successful software selection and implementation. Here I will discuss the process we used to make this difficult but critically i…
Are You Ready to Implement an ERP? – The National CIO Review
As a part of an overall digital transformation strategy, many organizations have implemented Enterprise Resource Planning (ERP) systems to replace multiple legacy applications for consolidation into one unified platform. While this is a noble endeavor, according to Gartner, over half of ERP initiati…
The Multitasking Myth – The National CIO Review
There are more distractions today than ever before. I can now count more than a half a dozen ways that I can be interrupted while writing this article. Phone calls, text messages, Slack messages, people stopping by my office, Facebook notifications, and emails are all fighting for my attention while…
Here are some podcasts and more information about me:
The Business of Intuition – Bill Serva: Creating Space For Innovation
I once heard some of the best poetry is written by mathematicians. I notice this oddity in our work. I find some of the most creative people we encounter are engineers, scientists and IT professionals. Innovation and creativity, it seems, is not just for the actors, marketers and artists. A balance …
The CIO’s First 30 Days | A Two Team Approach – InterVision
Bill Serva discusses his first 30 days as CIO and gets real about interacting with his new peers, as well as, working with his new organization.
Bill Serva – Career Connectors
Bill Serva believes that technology has the power to change people’s lives and make the world a better place. He has been working in IT for over 20 years across several different industries including foodservice distribution, grocery, and not for profit companies. Since 2010, he has worked for Goodw…
CIO Spotlight: Bill Serva, VP of IT at Goodwill of Central and Northern Arizona – The National CIO Review
Walk us through your CIO path. How did you decide to pursue a career in technology, and how did you progress to your current organization? I have been fascinated by technology from a young age. I can vividly remember playing Pac-Man for the first time before I was ten years old and I was hooked. […
CIOs Offer Advice to New Technology Leaders – The National CIO Review
A reoccurring dream…..its the 1st day of school, I am on the yellow bus, lunch in hand. I walk into the mass of students heading to classes. I am not ready, I can’t find my room….. It is amazing how the initial anxiety of a new adventure, a new role, or endeavor can stick with […]
